Online and Mobile Tools

Cadillac understands the importance of car care and makes it easy for customers to access maintenance details. Ranging from online tools to dealership interactions, Cadillac employs a range of approaches to ensure customers are knowledgeable about their vehicle’s needs.

The MyCadillac app serves as a mobile hub where Cadillac owners can access maintenance alerts. This application sends tailored alerts about scheduled maintenance, safety issues, and maintenance requirements based on the car type and distance covered. In addition to this, the app enables owners to schedule service appointments with nearby service centers, check special deals, and track vehicle status.



The Cadillac Owner Center, available through Cadillac's official website, works alongside the app by offering detailed information such as PDF guides, maintenance schedules, and coverage information. It enables users to monitor of their vehicle’s service history and details about certified repair shops.

Dealership Communication

Cadillac's service center chain is essential in providing maintenance guidance to drivers. When visiting, the technicians explain recommended maintenance tasks and discuss any vehicle concerns with the driver. They provide a detailed breakdown of what the service entails, the expected duration, and the expenses. Dealerships also make sure that service records are updated digitally, making it easy for owners to view the complete history of their vehicle.

In-Vehicle Technology

Contemporary Cadillac vehicles are equipped with smart technology that provide service reminders and alerts directly on the vehicle's dashboard. These notifications are based on the vehicle’s mileage and driving habits, ensuring that drivers are notified when it’s time for services such as oil changes, tire rotations, or brake service. The vehicle dashboard offers a detailed description of each notice, including what needs to be serviced and its necessity for the vehicle’s life and optimal operation.

Printed Guides and Manuals

For owners who like hard copies, Cadillac offers paper owner’s manuals that feature a full service calendar, information on proper vehicle care, and recommended fluids. These guides cover topics such as tire care, fluid specifications, and service intervals, giving owners a complete resource to keep their vehicle running well.

Educational Videos and How-To Guides

Cadillac's online platform hosts a variety of educational videos and maintenance tutorials that address common maintenance tasks, such as checking fluid levels, tire replacement, or interpreting alerts. These tools empower Cadillac owners to be proactive about their vehicle's maintenance while learning about the importance of timely servicing.